Specialist Premises Support for Pharmacy Operators.
We help pharmacy operators manage their premises effectively from compliance and fit-out to facilities management and lease reviews keeping your dispensary running at its best.
Pharmacy Specialists
Specialist Premises Management for Community & Dispensing Pharmacies
Surgery Premises Group delivers expert premises management to community pharmacies, dispensing practices, and hub-and-spoke dispensing centres across the United Kingdom.
100+
Pharmacies Supported
Community & dispensing pharmacies
100%
GPhC Compliance Rate
Every site meets full regulatory standards
15+
Years of Experience
Deep expertise in pharmacy premises
sector challenges
Common Pharmacy Premises Challenges & Our Solutions
Meeting GPhC Premises Standards
Challenge: GPhC inspections assess premises against specific standards covering dispensary layout, patient consultation area privacy, controlled drugs storage, temperature management, and general safety — and non-compliance can jeopardise NHS contract registration.
Our Solution: We carry out comprehensive GPhC premises compliance assessments, identify gaps against current standards, and manage all remedial works required to bring your premises.
Maintaining Controlled Drugs Storage Compliance
Challenge: Controlled drugs cabinets and storage areas must meet specific Misuse of Drugs (Safe Custody) Regulations requirements — and any failure or breach can have serious regulatory and legal consequences for the pharmacist and the business.
Our Solution: We assess, supply, install, and maintain compliant controlled drugs storage solutions, including wall-fixing to structural requirements, cabinet servicing, and access control. All works are documented and certified for regulatory purposes.
Temperature Monitoring & Cold Chain Integrity
Challenge: Pharmacies must maintain appropriate storage temperatures for medicines and vaccines, with robust temperature monitoring systems and audit trails to meet GPhC, NHS, and medicines storage legislation requirements.
Our Solution: We design, install, and maintain temperature monitoring systems for dispensary areas and pharmaceutical refrigerators, including automated logging, alert systems, and audit-trail reporting for GPhC inspection readiness.
Dispensary Workflow & Premises Efficiency
Challenge: Many community pharmacies operate from outdated or poorly configured premises that create inefficient dispensary workflows, inadequate consultation room privacy, and cramped patient waiting areas — all of which impact service quality and GPhC assessment outcomes.
Our Solution: We design and deliver pharmacy refurbishment and fit-out projects that optimise dispensary workflow, create compliant private consultation areas, and modernise patient-facing.
what we provide
Our Pharmacy Premises Services
Specialist pharmacy premises services built around GPhC standards, NHS contract compliance, and the unique operational demands of community dispensing.
Compliance & Risk Assessments
Comprehensive pharmacy premises compliance management covering GPhC standards, NHS contract requirements, and all statutory safety obligations — with full documentation and action management.
- GPhC premises standards assessment
- Fire risk assessments & emergency plans
- Controlled drugs storage compliance checks
- Legionella risk assessment & water hygiene
- Electrical Installation Condition Reports (EICR)
- GPhC inspection-ready documentation packs
Planned & Reactive Maintenance
Proactive maintenance programmes and rapid reactive response keeping pharmacy premises safe and operational, with all works coordinated to avoid disruption to dispensing.
- HVAC, heating & ventilation servicing
- Refrigeration system maintenance & servicing
- Plumbing, drainage & water system maintenance
- Electrical repairs, testing & lighting maintenance
- Security systems, access control & CCTV
- 24/7 emergency call-out response
Pharmacy Fit-Out & Refurbishment
Full-scope pharmacy fit-out, refurbishment, and reconfiguration works — from dispensary layout redesigns to complete branch refurbishments — delivered while keeping you trading.
- Dispensary workflow redesign & shelving installation
- Private consultation room design & build
- Patient-facing retail area upgrade & modernisation
- Controlled drugs cabinet installation & compliance
- Temperature monitoring system installation
- Disabled access & DDA compliance works
New Pharmacy & Relocation Projects
End-to-end project management for new pharmacy openings, branch relocations, and major expansion works — handling everything from NHS premise approval to fit-out completion.
- NHS England premises suitability assessment support
- GPhC registration premises preparation
- Landlord & lease negotiation support
- Planning & building regulations management
- Full fit-out project management & delivery
why choose us
Why Pharmacies Choose Surgery Premises Group
GPhC & NHS Contract Knowledge
We understand GPhC premises standards and NHS pharmacy contract requirements in depth — ensuring every service we deliver supports your inspection readiness and contract obligations.
Works Without Closing Your Pharmacy
Closing a pharmacy means lost dispensing revenue and disruption to patients. We plan and phase all works to keep you trading throughout, wherever possible.
Controlled Drugs Specialists
From cabinet specification and installation to access control and audit documentation, we handle controlled drugs storage compliance with precision and full regulatory understanding.
24/7 Emergency Response
Pharmacy premises failures — from refrigeration breakdowns to security breaches — require urgent response. Our 24/7 team is always available to protect your stock, your patients, and your business.
New Pharmacy Opening Support
Opening a new pharmacy or relocating? We manage the entire premises process — from NHS suitability assessment to fit-out — so you can focus on securing your contract and building your team.
Single Point of Contact
One account manager coordinates all compliance, maintenance, and project work — replacing a fragmented mix of contractors with a single, accountable managed service.
case study
Case Study: Community Pharmacy Refurbishment & Compliance — Manchester
A busy community pharmacy facing a GPhC inspection identified several premises compliance gaps, including an inadequate consultation room, outdated controlled drugs storage, and no formal temperature monitoring system.
100%
GPhC Compliance Rate
0
Days Pharmacy Closed
6wks
Full Refurbishment Delivered
£19k
Annual Cost Savings
standards & compliance
Regulatory Compliance & Standards
Our pharmacy premises services comply with all relevant UK legislation, GPhC standards, and NHS pharmacy contract requirements — keeping your premises safe, compliant, and inspection-ready.
Legislative Compliance
- Health and Safety at Work etc. Act 1974
- Regulatory Reform (Fire Safety) Order 2005
- Misuse of Drugs (Safe Custody) Regulations 1973
- Electricity at Work Regulations 1989
- Control of Asbestos Regulations 2012
- Legionella control (L8 ACoP)
- Equality Act 2010 (DDA access compliance)
GPhC & NHS Standards
- GPhC Standards for Registered Pharmacies
- NHS Pharmaceutical Services Regulations 2013
- MHRA Good Distribution Practice (GDP)
- Human Medicines Regulations 2012 (storage)
- NHS England Pharmacy Premises Requirements
- NICE Medicines Storage & Temperature Guidance
- NHS Net Zero Carbon & Sustainability Standards
get started
Ready to Protect Your Pharmacy Premises?
Contact our specialist pharmacy premises team today for a free consultation and tailored quote. We'll assess your premises against GPhC standards, identify any compliance gaps, and provide a clear, no-obligation proposal.