Everything You Need to Know About Premises Management.

Surgery Premises Group provides specialist premises, compliance, and development solutions exclusively to the GP and dental sectors. Our services include planned maintenance contracts, fire and security systems, boiler and air conditioning services, statutory risk assessments, refurbishment projects, and new surgery developments.

We work primarily with NHS and private GP practices, dental practices, primary care networks (PCNs), healthcare groups, private clinics, and healthcare investors. Our experience spans both independent healthcare providers and NHS organisations.

We provide comprehensive premises management solutions including fire safety systems and maintenance, security systems and monitoring, boiler servicing and maintenance, air conditioning servicing and maintenance, planned preventative maintenance programmes, and reactive maintenance support.

Yes. Our objective is to provide healthcare organisations with a single, trusted partner for their premises and compliance requirements. We can coordinate multiple services under one managed solution, simplifying supplier management and ensuring continuity of service.

We undertake a range of statutory and best practice assessments, including Fire Risk Assessments, Legionella Risk Assessments, Health & Safety Assessments, Disability Discrimination Act (DDA) Accessibility Assessments, and general premises compliance reviews.

Review periods vary depending on the assessment type, regulatory requirements, and any changes to the premises or service delivery. We can advise on appropriate review schedules and help ensure your organisation remains compliant.

Yes. We deliver projects ranging from minor refurbishments and compliance upgrades through to complete surgery refurbishments. We work closely with healthcare providers to minimise disruption to clinical services and maintain operational continuity.

Absolutely. We provide support throughout the entire development process, from initial feasibility and planning through to construction, fit-out, compliance, and operational readiness.

Yes. Our team has extensive experience working within both NHS and independent healthcare environments. We understand the operational, regulatory, and compliance requirements that healthcare providers must meet, including those relating to premises, safety, and patient experience.

We understand that maintaining clinical operations is critical. Our teams work collaboratively with practice managers and clinical teams to plan works carefully, schedule activities appropriately, and ensure patient services can continue safely and effectively wherever possible.

Surgery Premises Group was founded on extensive healthcare operational experience, giving us a unique understanding of how healthcare environments function. We combine specialist premises expertise with practical healthcare knowledge, enabling us to deliver solutions that support patient care, staff wellbeing, regulatory compliance, and operational efficiency.

Yes. We support organisations ranging from individual GP and dental practices to multi-site healthcare groups, primary care networks, and healthcare organisations operating across multiple locations.

You can contact our team to discuss your requirements, arrange a site visit, or request a quotation. We will work with you to understand your operational needs and develop a tailored solution for your organisation.

Healthcare premises are subject to extensive statutory and regulatory requirements designed to protect patients, staff, visitors, and the wider public. Effective compliance management reduces risk, supports regulatory inspections, ensures business continuity, and helps maintain safe and effective clinical environments.

We provide a comprehensive range of healthcare premises compliance services, including Fire Risk Assessments, Legionella Risk Assessments, Health & Safety Assessments, DDA Assessments, fire alarm servicing and maintenance, emergency lighting inspections, boiler servicing and certification, air conditioning servicing and compliance, security system maintenance, and planned preventative maintenance programmes.

Yes. We specialise in providing integrated compliance solutions, allowing practices and healthcare groups to manage multiple statutory obligations through a single trusted provider.

Fire Risk Assessments should be reviewed regularly and whenever there are significant changes to the building, occupancy, services, or use of the premises. We can advise on appropriate review schedules based on your individual circumstances and regulatory requirements.

A Legionella Risk Assessment identifies potential risks associated with water systems within your premises and provides recommendations to ensure compliance with health and safety regulations and reduce the risk of Legionnaires' disease.

A DDA Assessment evaluates how accessible your premises are for patients, visitors, and staff with disabilities, identifying opportunities to improve access and ensure compliance with relevant legislation and best practice standards.

Yes. We understand the importance of maintaining robust premises compliance documentation and can support organisations in preparing for inspections, audits, and regulatory reviews.

Yes. Planned preventative maintenance (PPM) programmes are designed to ensure that critical building systems remain safe, compliant, and operational whilst reducing the risk of unexpected failures and costly reactive repairs.

We deliver a wide range of healthcare refurbishment projects, including GP surgery refurbishments, dental practice refurbishments, reception and waiting area upgrades, clinical room refurbishments, staff welfare improvements, compliance upgrades, building fabric improvements, and complete practice modernisation programmes.

In many cases, yes. We understand that maintaining clinical services is essential and work closely with practice teams to phase works carefully, minimise disruption, and maintain safe operational environments throughout the project.

We develop detailed project plans, programme works around clinical operations where possible, maintain clear communication throughout the project, and implement robust health and safety procedures to ensure continuity of service.

Yes. We understand the importance of maintaining clinical environments that support regulatory compliance, patient safety, infection prevention, accessibility, and positive patient experiences.

Yes. We provide end-to-end project management services, including planning, procurement, contractor management, programme management, quality assurance, and project completion.

Absolutely. We can undertake site visits, assess your current premises, identify opportunities for improvement, and provide strategic advice to support future investment decisions.

Yes. Our experience spans both NHS and independent healthcare sectors, enabling us to deliver projects that meet the operational and regulatory requirements of each environment.

Project timescales vary depending on the size and complexity of the works. Following an initial consultation and site assessment, we provide detailed project programmes and realistic delivery timelines.

Yes. We provide strategic support and project delivery services for new healthcare developments, from initial concept through to completion and operational readiness.

Our support can include feasibility assessments, site identification and appraisal, project planning, design coordination, regulatory and compliance advice, construction management, fit-out and equipment coordination, operational readiness planning, and project handover.

Healthcare buildings have unique operational, regulatory, clinical, and patient flow requirements. Our experience managing healthcare organisations allows us to design and deliver environments that support effective clinical operations, patient experience, staff wellbeing, and long-term sustainability.

Yes. We have experience across both sectors and understand the differing operational models, regulatory frameworks, and stakeholder requirements involved in healthcare development projects.

Yes. We understand how healthcare environments operate in practice and can advise on patient flow, staff workflows, clinical functionality, compliance requirements, accessibility, and future service expansion.

Yes. We provide comprehensive project management throughout the development process, ensuring projects are delivered safely, efficiently, on time, and within budget.

Absolutely. Whether you are establishing a new practice, relocating an existing service, or expanding a multi-site healthcare organisation, we can support the strategic planning and delivery of your premises requirements.

Our foundation is in healthcare operations rather than construction alone. We understand that healthcare premises are clinical environments first and buildings second. This perspective enables us to deliver facilities that not only meet regulatory standards but also support operational efficiency, staff performance, patient experience, and the delivery of outstanding clinical care.